Terms & Conditions
TERMS AND CONDITIONS
In case of class cancellation due to COVID-19 outbreaks, public health orders or shutdowns, credit notes will be issued. We cannot provide a refund for these reasons. Credit Notes can be used towards any program within 1 year of issue.
- Please choose your programs and dates carefully as we do not offer refunds for school holiday workshops. All cancellation requests must be communicated to us via email at least 48 hours before the commencement of the workshop and will be reviewed on a case-by-case basis. Once the workshop has begun, no credits will be issued.
- Credit notes for School Holiday workshops are not offered if cancelling because you change your mind. In the event of illness, please email ASAP and we can arrange a credit note to be used at a later date. You may also transfer your booking to someone else.
Little Pegg studio reserves the right to change and / or cancel advertised programming & pricing at any time. Bookings will be refunded in full in the case of cancellation by the organiser.
Refunds and cancellation policy for term classes:
Refunds for term classes are only offered when cancelling before the commencement of term. We do not offer refunds or transfers for casual class bookings. For term classes, one make up session will be scheduled on a date chosen by the studio. If you miss more than one class, there will be no further make up sessions and no refunds. A make-up session will be offered if the instructor needs to cancel a class or if the studio closes for any reason such as in the event of weather, family emergency, or for any other reason.
REFUNDS/CANCELLATION FOR PARTIES
We do not offer refunds. We can transfer your party booking if your booking is cancelled 10 days prior to the event. We cannot provide a transfer after this time.
Little Pegg Studio reserves the right to cancel a student's enrolment without notice if their behaviour is too disruptive.
Parents are REQUIRED TO ATTEND any Toddler and Preschool Art Play sessions with their child and are responsible for ensuring their child's safety and wellbeing at all times.
Students must be picked up from class and cannot be released alone
Photography permission for social media / website / advertising is requested at time of booking. At no time will your child's name be published. Please clearly indicate that you do not wish your child to be photographed or else permission will be assumed.
Students and parents are responsible for picking up any artworks if the last class of the term is missed. Our policy is to store artwork for 2 weeks only. Please pick up your artwork within this timeframe. It is not guaranteed your artwork will still be at the studio 2 weeks after your workshop.
Parents are responsible for communicating any student special needs to Little Pegg Studio prior to day of workshop / class and supplying adequate medicines; treatment plans if needed. This may include for example: asthma puffers, antihistamines, Epipens. Please do not send your child to a class if they are unwell.
Little Pegg Studio will endeavour to provide a safe environment at all times - however, from time to time we may use materials that can cause minor injuries (scissors, hot glue guns, hobby electrics, paper cuts!). Parents retain ultimate responsibility for deciding whether their child is mature enough to partake in certain activities. Please do not book your child into a workshop or class you think they will struggle with.